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Build Stronger Customer Relationships


Build Stronger Customer Relationships

CRM solution for effective customer relationship management

TCS iON CRM is a powerful CRM software that helps emerging businesses and MSMEs in India manage customer data efficiently, streamline sales process, and analyze every customer interaction to ensure customer satisfaction and increased sales.

An affordable customer relationship management application, it helps businesses assign, schedule, and track marketing campaigns, identify sales opportunities, improve closure rate, enhance communication, and keep customers happy.

Top reasons to get TCS iON CRM solution:

  • Centralized administration for end-to-end customer lifecycle management, with a 360-degree view of customer interactions.
  • Comprehensive tool for campaign management, lead management, contact management, case management, and more.
  • Secure and affordable CRM application to enhance customer relationship through marketing and sales activities.

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Campaign management

Acquire new customers by driving market campaigns and analyze the outcome and ROI of each campaign.
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Lead and opportunity management

Capture prospect profile and preferences, identify conversion opportunities and manage prospect communication and follow-up.
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360° view of customer

Get an overall view of clients as well as prospects and determine opportunities with the help of data analysis.
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Monthly workplan and Activity calendar

Create new tasks, take actions on existing tasks, and track monthly activity. Also, view the subordinate’s calendar and assign them new tasks accordingly.
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Post sales service management

Address customer grievances by identifying product and service improvements and providing the most effective solution. Manage warranty information to gain customer trust.
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Advanced reporting and real-time insights

Get real-time insights from analyzing the captured data and undertake data-driven decisions.

Plans & Pricing

Package Includes
  • Users (Including admin)
Key Features Included
  • Campaign management
  • Lead management
  • Contact management
  • Opportunity management
  • Client management
  • 360° view
  • Case management
  • Task management
  • My activity calendar
  • View subordinates calendar
  • Monthly work plan
  • Daily work sheet
  • Capture location
  • Reports
  • Admin user
  • Customer support
  • ISO 27001 certified data centre
  • +Show More

Per User Per Year

(Exclusive of taxes)

Package Includes

Minimum 3 users

(365 days validity)

Custom Solution
Package Includes

Customisable number of users


Customise your package and add-on value as required
Implementation Service
Custom solution
General FAQs

About the Software

  • Version

  • Browser Support
    Google Chrome, Mozilla Firefox, Safari and Opera.
    (Use latest version for best experience)

  • Mobile Support
    Google Chrome, Mozilla Firefox, Safari and Opera.
    (Use latest version for best experience).

Raise a Ticket
Request a Demo
Contact our Sales experts
Give a missed call on +91 6269555606