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Super Receptionist Knowlarity

Leading voice and text communication solutions provider

Super Receptionist Knowlarity

Leading voice and text communication solutions provider

Knowlarity Communications, now a Gupshup Company, is a leading cloud communications/telephony provider in India and the Middle East.

Knowlarity's proprietary customer communication technology platform is widely used across industries to grow businesses faster by enabling seamless communication across various channels. Our solutions include: virtual numbers for tracking marketing ROI, click-to-call for OBD and website, bulk SMS, missed call solution, WhatsApp Business, chatbots and voicebots, video conferencing automated speech recognition and analytics, advance custom reports etc.

These ingenious solutions are leveraged by companies to generate leads, monitor and enhance team performance, provide unparalleled customer service and experience, offer real- time logistics and other updates, manage automated calls, surveys, gather customer feedback, etc.

Trusted by over 6000+ businesses across 65+ countries, Knowlarity helps businesses across every industry to realize the full potential of cloud-based communication. Knowlarity offers businesses unparalleled reliability and intelligence by enabling business communication through voice, video and AI-enabled chatbots/voicebots.

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Intelligent IVR​

  • Multi-lingual or multi-level support
  • Customize call flow to never leave a customer unattended

Call Functionalities​

  • Click-to-call, queue manager
  • Choose the agent with which the call needs to be connected

Transfer and conference​

Enable warm call transfer, conference, barge, whisper or snooping

Dialer​

  • Progressive and predictive dialer
  • Agents can make calls directly from the browser

Recorder​

Record every call in real time to maintain quality standards

Team management​

  • Activity dashboard with basic and custom insights
  • Live call monitoring, call, agent with account-based analytics

Lead management​

  • Store contact information and call disposition
  • Increase efficiency with end-to-end telesales
OpEx model
Flexible and scalable
Cost effective and innovation backed
Cost effective solution
Pay as you go
Unlimited calling plans
Total ownership and Telco redundancy
Ensure connectivity by adding additional infrastructure and lines
Complete Telco visualization that goes beyond just SaaS providers
Marketing efficiency
Run different campaigns by using different virtual or missed call numbers
Track individual ROI
Outbound customer interaction
Get customer feedback
Get customised dashboards and insights to strategize better
Sales productivity
Allow agents in multiple locations to sync calls in real time
CRM integration
Easily integrate with major CRMs
Inbound customer interaction
Track and judge individual performance of every agent by assigning different numbers to different agents

Plans & Pricing

Package Includes
  • Calling - Inbound and outbound
  • User included (Forwarding no's)
  • Channels included
  • Additional call charges
  • Call recording
  • Virtual numbers
Key Features Included
  • IVR
  • Inbound calling
  • Outbound calling
  • Click 2 call
  • DID
  • Call forwarding
  • Progressive and predictive dialer
  • Transfer and conference
  • Call recording
  • Lead management
  • Transfer and conference
  • Activity dashboard
  • Live call monitoring
  • Call, agent, account-based analytics
  • +Show More
Unlimited Contact Center
396000
₹480000 (17.50%)

per 10 users/year

(Exclusive of all taxes)

Package Includes

Unlimited

10

Unlimited

None

Free

Add-on

Cloud Contact Center
240000
₹300000 (20.00%)

per 10 users/year

(Exclusive of all taxes)

Package Includes

Free 2,000 minutes per agent

10

Unlimited

20p/30s pulse

Free

Add-on

Virtual Contact Center
65000
₹80000 (18.75%)

Unlimited

(Exclusive of all taxes)

Package Includes

Free 10,000 minutes per month

10

Unlimited

20p/30s pulse

Free

1

Softphone with WebRTC
312000
₹384000 (18.75%)

per user/year

(Exclusive of all taxes)

Package Includes

Available

10

Unlimited

Outgoing calls @ 40p/min, unlimited inbound plan

Free

Add-on

PrePaid
78000
₹95000 (17.89%)

20 users/year

(Exclusive of all taxes)

Package Includes

Free monthly 10,000 minutes

20

40

None

Free

2

Add-ons

Customise your package and add-on value as required
Additional virtual number
Purchase extra number to be used for incoming or outgoing calls
(1 year validity)
1200
per year, per number - exclusive of taxes
Direct inward dialing
Forward incoming calls to agents
(1 year validity)
1200
per year, per DID - exclusive of taxes
CLI
Calling line identification
(1 year validity)
12000
per year, per CLI - exclusive of taxes
Agent
Add an agent to any plan
(1 year validity)
36000
Per agent, per year - exclusive of taxes
Implementation fee
One-time fee for system setup
One-time fee
6000
One-time fee, Exclusive of all taxes
Package costing FAQs

About the Software

  • Version
    NA

  • Browser compatibility
    Google Chrome, Mozilla Firefox, Safari and Opera.
    (Use latest version for best experience)

  • Mobile support
    Works on iOS and Android mobile devices

Raise a Ticket
Request a Demo
Contact our Sales experts
Give a missed call on +91 6269555606