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Servetel Communications

Simplify, Organise and Automate

Servetel Communications

Simplify, Organise and Automate

Servetel, a product of Servetel Communications Pvt. Ltd., is a leading provider of cloud telephony services for Indian businesses. They provide services that include Toll-Free Numbers, Virtual Numbers, IVR, Voice Broadcast, bulk SMS, and call centre software (such as predictive dialers, manual dialers, call monitoring system, etc.) that are stored on the cloud.

Servetel's call management and dialer app for Android devices keeps track of calls on your business phone using a mobile device, anytime, anywhere. Existing Servetel users can use the application to track their account activities.

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Call logs​

All the calls dialed, received or missed on your Servetel account are listed along with details, such as – caller ID of the customer, date and time of the call, agent name (or IVR), and call duration.

Active call​

All the active call running for your Servetel account are listed in this section with the details including the current status of the call (ringing/answered), source of the call, destination of the call, and the agent connected on the call.

Click-to-call​

With Click-to-call feature, admin can initiate a call to the customer and choose the agent with which the call needs to be connected. With the active call logs you can see the available agents and accordingly pick the agents for click-to-call option.

Billing history​

You can track the dues, payments and other important billing details for your Servetel account in this section.

Dialer​

A Dialer is a solution used to make a call center solution in an organizations. It enables features to dispose data as soon as the call is hang-up. Dialer is mostly used in call centers or businesses where the team members has to be on call majority of the time. It is the most sorted call center solution. A dialer would be an alternative to soft phones as the team member can make calls directly from the browser. Though, they have to answer the calls over their mobile phones itself.

Number masking​

A solution which is used when the requirements is to hide a number. It can be done in 2 ways i.e. One way Masking and Two Way Masking. Masking is a solution which is widely used by companies like Ola and Uber.
Affordable pricing
Get high-quality cloud telephony solutions with minimal effort and investment
Unlimited Departments
Add and use unlimited number of departments, as per the bifurcations on the IVR
User-friendly interface
Monitor activities across various departments with an easy and intuitive menu
Unlimited data storage and security
Store all your business call records and recordings securely on the cloud
No setup charges
Enjoy services with zero setup or hidden charges
Multi-level RJ recorded IVR
Choose professional RJs to recording audio messages
One-click CRM Integration
Integrate data seamlessly from 12+ CRMs in just one click
End-to-End customer service
From research to post-purchase assistance, get hassle-free customer service at every step

Plans & Pricing

Package Includes
  • Number assigned
  • Minutes assigned
  • Channels included
  • Users included
Key Features Included
  • Mobile app and desktop portal
  • Call recordings
  • API integrations
  • Multiple ring strategies
  • Custom user access
  • Call forwarding
  • RJ recorded IVR
  • +Show More
Virtual 3000
36000
₹45000 (20%)

per year

(Exclusive of all taxes)

Package Includes

10 digit virtual mobile number

Unlimited

4

2

Virtual 7500
90000
₹112500 (20%)

per year

(Exclusive of all taxes)

Package Includes

10 digit virtual mobile number

Unlimited

10

5

Virtual 21750
261000
₹326250 (20%)

per year

(Exclusive of all taxes)

Package Includes

10 digit virtual mobile number

Unlimited

30

15

Toll Free 3000
36000
₹45000 (20%)

per year

(Exclusive of all taxes)

Package Includes

1800-xxx toll-free number

2500

per month

4

2

Toll Free 15000
180000
₹225000 (20%)

per year

(Exclusive of all taxes)

Package Includes

1800-xxx toll-free number

12500

per month

20

10

Product and subscription FAQs

About the Software

  • Version
    1

  • Browser compatibility
    Google Chrome, Mozilla Firefox, Safari and Opera.
    (Use latest version for best experience)

  • Mobile support
    Works on iOS and Android mobile devices

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Request a Demo
Contact our Sales experts
Give a missed call on +91 6269555606