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About Us
A dynamic platform in-charge of managing all your customer conversations in one place. Desku is the ultimate customer support software to simplify and speed up customer service through automation and easy integration. We help businesses improve their customer service without increasing their workload. Makes your customers your loyal advocates. We are not just your digital partners but your teammates who will shoulder your responsibilities while you focus on skyrocketing your business.
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Our Leadership Team
Mr. Gaurav Nagani
Business Head
Products & Services
Desku.io
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Desku.io
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Specifications
Macros
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Macros
Deliver the brand trust in your message by creating pre-made responses with the brand’s unique tone and identity. You can also personalise the variables according to the customer’s order information from Shopify, Magento, Big Commerce, and WooCommerce.
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Order Managemennt
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Order Managemennt
Desku gives your agents the best tools to arrange the products of the store to recommend them to your customers according to their requirements without even leaving the helpdesk dashboard.
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Social Media
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Social Media
Get yourself a powerful centralized helpdesk that enables your agents to extend a phenomenal shopping experience on Facebook, Instagram, Twitter, and much more.
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Live Chat
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Live Chat
Easy conversation with customers, provide the help centre in the live chat widget itself. Let them know everything that they are looking for from the same tool.
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Email Inbox
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Email Inbox
Help your team collaborate through a shared inbox for faster customer communication and increased productivity.
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