GOPALAKRSIHNAN SURESH

Corporate

Cloud CRM helps businesses to get a 360-degree customer view. CRM or Customer Relation Management is start point of all customer-related information in a simple to use cloud based application. Customer journey that starts with a simple prospect can bloom into a loyal customer when nurtured systematically.

• SLA-backed connectivity and quality of service (QoS) backed by more than 12,000 km of fibre optic network
• Symmetrical speeds for uploads and downloads
• Unlimited data usage in a high-value subscription package
• Ideal for businesses with 10 to 30 employees
• Allows efficient two-way communication to power VoIP telephony, web conferences, uploading, downloading and sharing of large files, cloud computing and working on a host of web-based applications

Session Initiation Protocol (SIP) Trunk is an advanced Voice Connectivity product, with the best in class IP solution. It replaces traditional multiple fixed PSTN lines with a single physical link that can support upto 1500 simultaneous calls. Scaling up and down call capacity on our SIP Trunk is very easy, quick and can be done in multiples of 10 channels. Our SIP Trunk reduces the cost of multiple lines, maintenance, as well as hardware requirements for multiple PRI ports. Enterprises can opt for our SIP Trunk solution to overcome issues related to scalability, maintenance and convergence. This innovative, best in class SIP Trunk Services has won industry awards and offers easy integration with other IP technology platforms. Our unmatched SLA offering includes Network service availability of 99.5%, a complaint MTTR( Mean time to resolve) of 4 hours and service credits in case of commitment breach.

Working remotely opens up a variety of potential cybersecurity vulnerabilities due to the nature of an ever-changing threat environment. As per 2019 data breach investigations report, 80% of security breaches involve compromised passwords. Multifactor authentication (MFA) is a security system that requires more than one form of authentication to verify the legitimacy of a transaction.

SmartFlo

Cloud CRM

Content delivery network 

Digital survey 

Document management system 

Fee collector 

Help desk 

Live chat 

Smart hosted PBX