Delhivery Courier Tracking with AWB No: The Ultimate Guide
Published By: Tata nexarc | Published On: 25 Jan 2025 | 3 Mins Read
Table of Contents:
| Section | Heading | Subtopics |
| 1 | Introduction | Overview of Delhivery, Importance of Tracking, Role of AWB Number |
| 2 | What is an AWB Number? | Definition and Significance, Where to Find It, Role in Tracking |
| 3 | How to Track Delhivery Courier with AWB Number | |
| Method 1: Delhivery Website | Step-by-step guide for tracking on the website | |
| Method 2: Delhivery Mobile App | Benefits of using the app, step-by-step guide | |
| Method 3: SMS Tracking (If applicable) | Process, format, potential charges | |
| Method 4: Contacting Customer Support | When to contact support, contact details (phone, email, social media) | |
| 4 | Understanding Delhivery Tracking Statuses | Common status updates and their meanings (In Transit, Out for Delivery, Delivered, etc.) |
| 5 | Troubleshooting Common Tracking Problems | AWB Not Found, Status Not Updated, Delivery Delays, Lost Package |
| 6 | Conclusion | Summary of Tracking Methods, Importance of Monitoring Shipments, Encouragement to Utilize Available Tools |
Introduction
Delhivery is one of India’s leading logistics providers, ensuring seamless delivery across the country. Whether it's e-commerce shipments or personal packages, tracking a parcel is crucial for customers. The AWB (Air Waybill) number plays a key role in shipment tracking. This article provides a complete guide on how to track Delhivery courier shipments using an AWB number.
What is an AWB Number?
An AWB number is a unique tracking code assigned to every shipment. It acts as an identification number for tracking a package from pickup to delivery.
Where to Find the AWB Number?
- Shipping receipt
- Confirmation email from the sender
- Seller’s website (in order details)
Why is AWB Number Important?
- Provides real-time tracking updates
- Ensures security and transparency
- Helps in resolving delivery disputes
How to Track Delhivery Courier with AWB Number
Tracking your Delhivery courier with an AWB number is quick and convenient. You can use multiple methods, including the website, mobile app, SMS, or customer support.
Tracking Methods & Steps
| Method | Steps to Track Your Package |
| Website Tracking | 1. Visit Delhivery's tracking page. 2. Enter your AWB number. 3. Click ‘Track’ to view real-time updates. |
| Mobile App Tracking | 1. Download the Delhivery app from the Play Store or App Store. 2. Log in and enter your AWB number. 3. Tap on ‘Track Shipment’ for updates. |
| SMS Tracking (If Available) | 1. Send an SMS with format TRACK to the Delhivery tracking number. 2. Receive real-time tracking updates via SMS. |
| Customer Support Assistance | 1. Call +91-124-6719500 for inquiries. 2. Email customer.support@delhivery.com for tracking issues. 3. Contact Delhivery on social media for urgent queries. |
Why Use AWB Tracking?
- Provides real-time shipment updates.
- Helps track estimated delivery dates.
- Enables quick resolution for delivery delays.
- Ensures complete transparency in logistics.
Pro Tips for Tracking Efficiency
- Always double-check your AWB number before entering.
- Save your AWB details for easy future reference.
- Contact customer support if no update is shown for an extended period.
| Tracking Method | Steps |
| Delhivery Website | Visit the Delhivery tracking page, enter your AWB number, and click ‘Track’ |
| Delhivery Mobile App | Download and install the app, log in, enter AWB number, and tap ‘Track Shipment’ |
| SMS Tracking (If applicable) | Send SMS in format: TRACK to Delhivery’s tracking number |
| Customer Support | Call +91-124-6719500, email customer.support@delhivery.com, or reach out on social media |
Understanding Delhivery Tracking Statuses
Common Statuses & Their Meaning
- In Transit: The package is on its way to the destination.
- Out for Delivery: The package is with the delivery agent.
- Delivered: The recipient has received the package.
- Failed Attempt: Delivery attempt was unsuccessful; reattempt may happen.
- Return to Origin (RTO): The package is being returned to the sender.
Troubleshooting Common Tracking Problems
Problem & Solution Guide
| Issue | Possible Solution |
| AWB Not Found | Double-check the number for typos or wait for updates |
| Status Not Updated | Allow a few hours for tracking to refresh |
| Delays in Delivery | Check for external factors like weather or holidays |
| Lost Package | Contact Delhivery support with the AWB number |
Quick Notes
- Tracking updates may take a few hours to reflect.
- Keep your AWB number safe for easy reference.
- Contact Delhivery if your package is delayed beyond the estimated delivery time.
Conclusion
Tracking shipments with Delhivery is simple with an AWB number. Whether using the website, mobile app, or SMS, staying updated on delivery status is easy. If you face tracking issues, reach out to customer support for assistance. Use these methods to ensure a smooth and hassle-free courier experience.
FAQs
- Where can I find my Delhivery AWB number?
- Your AWB number is available on the shipping receipt, order confirmation email, or seller’s website under order details.
- How long does it take for tracking information to update?
- Tracking updates can take a few hours. If no updates are available for an extended period, contact Delhivery customer support.
- What should I do if my tracking status is not changing?
- Wait for 24 hours as updates may take time. If there is no movement beyond that, reach out to Delhivery’s customer support for assistance.
- Can I track my Delhivery package without an AWB number?
- No, the AWB number is essential for tracking. If you lost it, check your order details or contact the sender.
- What does ‘Return to Origin (RTO)’ mean in tracking status?
- This means the package is being sent back to the sender due to failed delivery attempts, incorrect address, or customer rejection.
No Spam Calls,Only Relevant Information.
Why Choose Us ?
-
Affordable and Hassle Free cargo movement for your business.
-
One Platform for all logistics needs
-
Get Bulk Rates for small orders
-
Choose for Multiple Partners
-
Amazing Customer Support
Why Choose Us ?
-
Affordable and Hassle Free cargo movement for your business.
-
One Platform for all logistics needs
-
Get Bulk Rates for small orders
-
Choose for Multiple Partners
-
Amazing Customer Support
