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Services Offered by Delhivery: A Complete Guide

Published By: Tata nexarc | Published On: 15 Feb 2025 | 3 Mins Read

Table of Contents:

Heading Description
Introduction Overview of Delhivery’s role in India's logistics, key industries served, and technological advancements in operations.
Express Parcel Services Fast and reliable parcel delivery across India, including COD, RTO reduction, real-time tracking, and doorstep pickup services.
Warehousing and Fulfillment Solutions Automated warehousing, inventory management, and order fulfillment services with seamless integration for e-commerce businesses.
Cross-Border Logistics & International Shipping International shipping solutions, customs clearance, global tracking, and air & ocean freight services for businesses.
Freight Services and FTL/LTL Solutions Full Truckload (FTL) and Less Than Truckload (LTL) services for bulk and cost-efficient transportation.
Delhivery Direct: Direct-to-Customer Shipping Hassle-free shipping for individuals with doorstep pickup, easy booking, and real-time tracking.
Conclusion Summary of Delhivery’s key logistics services and benefits for businesses and individuals.
Frequently Asked Questions (FAQs) Common queries about Delhivery’s services, including shipping, tracking, and international delivery options.

Introduction

Delhivery is one of India’s largest logistics and supply chain solutions providers, catering to businesses, e-commerce platforms, and individuals. Its services are designed to enable fast, reliable, and cost-efficient deliveries across urban and remote locations.

By leveraging cutting-edge technology, automation, and AI-driven logistics management, Delhivery has significantly reduced delivery times while improving tracking and customer experience.

Here’s a quick look at Delhivery’s key logistics offerings:

Service Category Key Features
Express Parcel Services Fast delivery, nationwide reach, real-time tracking
Warehousing & Fulfillment Automated inventory management, pan-India storage
Cross-Border Logistics International shipping, customs clearance
Freight Services Full Truckload (FTL) & Less Than Truckload (LTL)
Delhivery Direct Doorstep pickup, easy booking for individuals

Express Parcel Services

Delhivery’s express parcel services are tailored for fast and efficient deliveries across India, making it an ideal solution for e-commerce, retail, and SMEs.

Key Features of Express Parcel Services:

  • Nationwide Reach: Covers over 18,000 pin codes across urban and rural India.
  • Fast Delivery: Same-day, next-day, and standard parcel shipping options available.
  • Versatile Shipment Handling: Supports small, large, and fragile items with customized packaging.
  • Value-Added Services:
    • Cash on Delivery (COD)
    • Returns & RTO (Return to Origin) Management
    • Live Tracking & 24/7 Customer Support
Feature Benefit
Real-Time Tracking Customers can track shipments at every stage
Secure Handling Ensures protection for fragile and high-value goods
RTO Management Reduces order returns and cancellations
24/7 Support Dedicated helpline for issue resolution

Warehousing and Fulfillment Solutions

Delhivery operates high-tech warehouses across India, ensuring efficient inventory management and order processing for businesses of all sizes.

How Delhivery’s Warehousing Works:

  • Automated Warehouses: AI-powered inventory tracking for real-time stock updates.
  • Strategic Locations: Storage hubs across metro cities and tier-2 locations.
  • Seamless Order Fulfillment: End-to-end logistics, from storage to last-mile delivery.
  • Multi-Platform Integration: Works with Amazon, Flipkart, Shopify, and custom APIs.
Feature Advantage
AI-Driven Inventory Optimized stock levels with reduced wastage
Multiple Warehouses Faster deliveries, reduced transit times
Automated Picking & Packing Reduces order errors & improves efficiency
Real-Time Stock Updates Businesses get accurate inventory insights

Cross-Border Logistics & International Shipping

Delhivery facilitates seamless international shipping with multiple logistics solutions, customs support, and real-time tracking.

Delhivery’s Cross-Border Logistics Includes:

  • Door-to-Door International Delivery
  • Air & Ocean Freight Solutions
  • Customs Clearance & Documentation Assistance
  • Strategic Global Partnerships for reliable delivery networks
Service Benefit
Air & Ocean Freight Flexible shipping based on cost & urgency
Customs Handling Hassle-free documentation & clearance
Real-Time Tracking Ensures full shipment transparency
Global Coverage Ships to 220+ countries

Freight Services and FTL/LTL Solutions

For bulk transportation, Delhivery offers Full Truckload (FTL) and Less Than Truckload (LTL) services, ensuring cost-efficient movement of large shipments.

What’s the Difference Between FTL & LTL?

Freight Type Best For Cost Speed
FTL (Full Truckload) Large shipments Higher Faster
LTL (Less Than Truckload) Small/medium loads Lower Moderate

Features and Benefits-

Feature Benefit
Optimized Route Planning Reduces transit times & costs
Secure Freight Handling Ensures damage-free transportation
GPS Tracking & AI Analytics Provides real-time shipment monitoring

Delhivery Direct: Direct-to-Customer Shipping

For individual shippers and small businesses, Delhivery Direct offers an easy-to-use parcel shipping service with doorstep pickup.

How Delhivery Direct Works:

  • Book a Pickup via App or Website
  • Choose Weight & Size (Up to 50kg)
  • Doorstep Collection & Real-Time Tracking
Feature Benefit
Easy Online Booking Hassle-free scheduling
No Minimum Volume Ship single or multiple parcels
Doorstep Pickup No need to visit a courier center
Live Tracking Know where your shipment is at all times

Conclusion

Delhivery’s logistics solutions provide speed, scalability, and cost-effectiveness for businesses and individual shippers alike. Whether it's express parcel delivery, warehousing, freight transport, or international shipping, Delhivery offers end-to-end logistics solutions tailored to diverse needs.

By leveraging AI-driven inventory management, automated warehousing, and real-time tracking, Delhivery continues to revolutionize the logistics industry in India. Its vast network, innovative approach, and commitment to excellence make it a top choice for supply chain management.

For businesses looking to streamline shipping, reduce costs, and improve delivery speeds, Delhivery remains one of India’s most trusted logistics partners.

Frequently Asked Questions (FAQs)

  1. What services does Delhivery offer?

Delhivery provides express parcel delivery, warehousing and fulfillment, cross-border shipping, freight transportation (FTL/LTL), and Delhivery Direct for individual shipping needs.

  1. Does Delhivery offer international shipping?

Yes, Delhivery offers cross-border logistics services, including customs clearance, air and ocean freight solutions, and global tracking.

  1. How can I track my Delhivery shipment?

You can track your shipment using Delhivery’s tracking tool on their website or app, entering your tracking number for real-time updates.

  1. Can individuals use Delhivery’s services?

Yes, Delhivery Direct is designed for individuals who need to send packages without requiring a business account.

  1. How fast is Delhivery’s express parcel delivery?

Delhivery provides same-day, next-day, and standard delivery options, depending on the shipping destination.

No Spam Calls,Only Relevant Information.

Once you share your requirement with us, here is what will happen
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Allocation of customer service manager who will act as your single point of contact with TATA Nexarc
layer
Same customer service manager will coordinate with you for repeat purchases or even for other products
noHeadphone
You will never receive Robotic SPAM Calls from TATA Nexarc
Speaker
Bottom Shape

Why Choose Us ?

Truck
  • Affordable and Hassle Free cargo movement for your business.

  • One Platform for all logistics needs

  • Get Bulk Rates for small orders

  • Choose for Multiple Partners

  • Amazing Customer Support

Speaker
Bottom Shape

Why Choose Us ?

Truck
  • Affordable and Hassle Free cargo movement for your business.

  • One Platform for all logistics needs

  • Get Bulk Rates for small orders

  • Choose for Multiple Partners

  • Amazing Customer Support

No Spam Calls,
Only Relevant Information.

Once you share your requirement with us, here is what will happen
profile
Allocation of customer service manager who will act as your single point of contact with TATA Nexarc
layer
Same customer service manager will coordinate with you for repeat purchases or even for other products
noHeadphone
You will never receive Robotic SPAM Calls from TATA Nexarc