Delhivery Pickup Request: Scheduling & Managing Shipments

Published By: Tata nexarc | Published On: 15 Feb 2025 | 3 Mins Read

Table of Contents:

Introduction

Delhivery is a leading logistics company in India, offering fast and reliable pickup services for individuals and businesses. Whether you need to send a parcel to a customer or ship bulk goods, the Delhivery pickup request system makes the process seamless.

Using Delhivery's pickup service eliminates the hassle of finding a courier. It ensures your shipment is collected from your location and delivered efficiently. The service is designed for both B2C and B2B users, offering flexible scheduling and real-time tracking.

Key Benefits of Delhivery Pickup Service

Step-by-Step Guide to Scheduling a Pickup

Scheduling a pickup with Delhivery is easy and can be done through their website or mobile app.

Navigating the Delhivery Platform

• Step1: Visit the Delhivery website or open the app.
• Step2: Log in to your account and go to the Pickup Request section.
• Step3: Click on Schedule a New Pickup to start the process.

Selecting Pickup Locations and Time Slots

• Step1: Enter the pickup address accurately.
• Step2: Select the date and time slot that suits you best.
• Step3: Confirm whether the pickup is for a domestic or international shipment.

For a walk through: https://help.delhivery.com/docs/pickup-locations-1

Confirming and Managing Pickup Requests

• Step1: Review the entered details before final submission.
• Step2: Click Confirm Pickup to schedule your request.
• Step3: Track your request in real-time through the dashboard.

Preparing Your Shipment for Pickup

Proper preparation of your shipment ensures safe and efficient delivery.

Packaging Guidelines

• Step1: Use a sturdy box or envelope, depending on the item.
• Step2: Secure the package with strong tape.
• Step3: Cushion fragile items with bubble wrap.

Labeling Requirements

• Step1: Print the shipping label from the Delhivery dashboard.
• Step2: Attach it securely to the package.
• Step3: Ensure the barcode is visible for scanning.

Source: https://help.delhivery.com/docs/shipping-label-configuration

Shipment Readiness Checklist

Managing and Cancelling Pickup Requests

Sometimes, you may need to modify or cancel a pickup request. Delhivery provides easy options for these changes.

For a walkthrough: https://help.delhivery.com/docs/b2b-pickup-request

How to Modify Pickup Details

• Step1: Go to the My Pickups section in your Delhivery account .
• Step2: Select the pickup you want to modify.
• Step3: Click Edit Details and update the address or time slot.
• Step4: Confirm the changes.

Steps to Cancel a Pickup Request

• Step1: Locate the scheduled pickup in your dashboard.
• Step2: Click Cancel Request before the scheduled time.
• Step3: Receive an instant confirmation of the cancellation.

Rescheduling Missed Pickups

• Step1: Click Reschedule Pickup in your account.
• Step2: Select a new date and time.
• Step3: Confirm the changes.

Conclusion

Scheduling a Delhivery pickup request is a simple and efficient process that helps individuals and businesses streamline their shipments. By following the steps outlined above, you can ensure a hassle-free pickup experience. Proper packaging, labelling, and timely modifications help avoid delays and ensure smooth operations.

For more information, visit the Delhivery Help Center.

Frequently Asked Questions (FAQs)

1. How long does it take for Delhivery to pick up a package?

Delhivery usually picks up shipments within 24-48 hours of a scheduled request, depending on the location and service availability.

2. Can I schedule a pickup without an account?

No, you need to create an account on the Delhivery website or app to schedule a pickup.

3. What should I do if my pickup request is not completed?

You can track your request in the Delhivery dashboard and contact customer support if the pickup is delayed or missed.

4. Are there any weight or size limits for Delhivery pickups?

Yes, different services have varying weight and size limits. Check the Delhivery website for specific shipment guidelines.

5. Can I change the pickup address after scheduling?

Yes, you can modify the pickup details from the My Pickups section before the scheduled time.